Contact Us

Whether you have a question about one of our reviews, a correction to flag, or just want to understand how we assess crypto casinos for US players — this is the right place. The team behind Bitcoin Casino is a small editorial group; we read every message and aim to respond within two business days.

What We Can Help With

Before reaching out, it's worth knowing what falls inside and outside our scope so we can get back to you as quickly as possible.

• Review accuracy — If you believe information about a casino we've covered is out of date or factually wrong, let us know. We take corrections seriously and will verify and update promptly.
• Site suggestions — If there's a crypto casino you think deserves a place on our radar, we welcome suggestions. We can't promise every site will be listed, but we review every submission against our methodology.
• Editorial or partnership enquiries — For affiliate, advertising or content partnership questions, please write to us with full details of what you're proposing.
• General questions about crypto casinos — If something in our guides isn't clear — how deposits work, what wagering requirements mean, or how on-chain withdrawals function — we're happy to point you to the right resource.
• Technical issues on this site — Broken links, pages that won't load, or anything else that's not working as it should.

What We Can't Help With

We are an independent comparison and review site, not an operator. That means we have no access to player accounts, no ability to process withdrawals, and no influence over casino customer service decisions. For anything account-specific — a withdrawal that hasn't arrived, a bonus dispute, or a login problem — you'll need to contact the casino directly through its own support channel.

We're also not in a position to offer legal or tax advice. US players who have questions about their obligations regarding gambling winnings or crypto gains should consult a qualified tax or legal professional.

Responsible Gambling — Get Help Now

If you or someone you know is struggling with gambling, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24 hours a day, seven days a week. It's free, confidential, and staffed by people who can help.

Offshore crypto casinos may not offer the same self-exclusion tools or player protections available through state-regulated operators. Our Responsible Gambling page has more detail on tools, limits, and where to find support.

Gambling is for adults aged 18 or over — or 21 or over where that is the applicable minimum in your state. If you're unsure what applies to you, check your state's rules before playing.

A Note on Our Independence

Bitcoin Casino earns revenue through affiliate arrangements — when a reader follows a link to a casino and registers, we may receive a commission. That commercial relationship does not determine which sites we recommend or how we rate them. Sites cannot pay for a higher editorial score. Our About Us page explains our methodology in full, including the factors we assess and how we weight them.

If you believe a commission arrangement has affected something we've published, please tell us. That kind of scrutiny is genuinely useful.

Legal and Jurisdictional Reminder

The crypto casinos reviewed on Bitcoin Casino are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan. They are not licensed by any US federal or state regulator. Playing at offshore crypto casinos from the US sits in a legal grey area — it is neither clearly authorised nor uniformly prosecuted at the federal level, but state laws vary considerably, and some states are more explicitly restrictive than others. Players are responsible for checking the laws in their own state before signing up anywhere. We provide general information only; nothing on this site constitutes legal advice.

For our full editorial policies, see the Terms and Conditions.

Response Times

We don't operate a live chat or phone line. Email is the only channel, and we reply to every genuine message — if you haven't heard back within the timeframe above, check your spam folder and try again.